Welcome to The Allen Collection! We’re delighted you’re here. Your privacy is incredibly important to us, and we want you to feel completely comfortable and confident when using our site. This Privacy Policy explains what information we collect when you visit theallencollection.co.uk, how we use it, and your rights regarding that information.

If you have any questions at all about our Privacy Policy or how we handle your data, please don’t hesitate to get in touch. You can find our contact details at the end of this policy.

This Privacy Policy applies specifically to your interactions with our website, theallencollection.co.uk. It does not cover any information collected offline or through other channels.

By accessing and utilizing our website, theallencollection.co.uk, you signify your agreement to the terms outlined in this Privacy Policy.

• When you contact us directly: Should you initiate contact via email, our online inquiry forms, or telephone, we may collect your name, email address, phone number, the content of your message, and any attachments. This enables us to understand your requirements and respond effectively to your property interests.
• When you register for services or express interest in a property: If you choose to register for property alerts, request a brochure, or express interest in a specific listing, we may ask for contact details such as your name, email address, telephone number, and details regarding your property preferences (e.g., location, budget, property type). This information is crucial for tailoring our services to your needs and providing relevant property information.
• During the property acquisition process: Should you proceed with an offer or transaction, we will collect additional necessary information, which may include financial details, identification documents, and other sensitive data required for legal and regulatory compliance (e.g., Anti-Money Laundering checks). This information is handled with the highest level of confidentiality and security.

• Operate and maintain our website: Ensuring theallencollection.co.uk functions seamlessly and is readily accessible.
• Enhance and personalise your experience: We aim to make your visits as informative and tailored as possible. This may involve customising property recommendations or content based on your browsing history and stated preferences.
• Understand website usage: We analyze website traffic and user behavior to identify popular properties, areas for improvement, and to ensure our site offers an intuitive and sophisticated user experience.
• Develop and refine our services: Your feedback and usage patterns assist us in continually enhancing The Allen Collection’s offerings and services.
• Communicate with you: This includes responding to your inquiries, providing dedicated client service, sending updates regarding properties of interest, and, with your explicit consent, sharing news, exclusive property listings, or market insights from The Allen Collection that we believe will be of interest to you.
• Send essential communications: Such as confirmations of inquiries, property updates, and, if you have opted in, our exclusive newsletter.
• Prevent fraud and ensure security: To safeguard both our clients and The Allen Collection from fraudulent activities and maintain the integrity of our services.
• Comply with legal and regulatory obligations: Particularly concerning property transactions and financial regulations.

In line with standard industry practice, theallencollection.co.uk utilizes log files. These files record visitors to the site – a common procedure for all hosting providers as part of their analytics services. The information collected includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamps, referring/exit pages, and potentially the number of clicks. This data is not linked to any personally identifiable information. We use this information to analyze trends, administer the site, track user movement, and gather broad demographic information, all with the aim of refining our website and services.

• Advertising Partners: Should we choose to feature advertisements on our site, our advertising partners may utilize technologies such as cookies, JavaScript, or Web Beacons to measure the effectiveness of their campaigns and personalise the advertising content you encounter. Please be aware that we do not have access to or control over these cookies employed by third-party advertisers. We encourage you to review the respective Privacy Policies of these third-party ad servers for detailed information, including options for opting out of certain features.
• Third-Party Privacy Policies: Our Privacy Policy does not extend to other advertisers or external websites. We strongly advise you to review the privacy policies of any third-party services you interact with.

You retain control over cookies. Most web browsers provide options to manage your cookie preferences. You can choose to disable cookies through your individual browser settings. For detailed instructions on managing cookies with specific web browsers, please refer to your browser’s help section or official website.

• The Right to Access: You have the right to request copies of the personal data we hold about you. A reasonable administrative fee may be applicable for this service.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete any information you believe is incomplete.
• The Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under specific conditions (e.g., if the data is no longer necessary for the purpose for which it was collected).
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions (e.g., if you contest the accuracy of the data).
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions (e.g., for direct marketing purposes).
• The Right to Data Portability: You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.

Protecting children’s privacy online is a fundamental principle for us. The Allen Collection’s services are not intended for individuals under the age of 18. We do not knowingly collect any Personally Identifiable Information from children under 18. If you believe that a child has provided this type of information on our website, please contact us immediately, and we will make every effort to promptly remove such information from our records.

For any questions or concerns regarding this Privacy Policy, or to exercise any of your data protection rights, please contact us:

Email: info@theallencollection.co.uk Address: 3rd Floor, 86-90 Paul Street, London, EC2A 4NE

Last Updated: September 2025